DRAFT. This page is a placeholder pending lawyer review. The terms below are a minimum-viable summary of the relationship between Slaat and its users; the binding agreement will be published before Slaat enters Live mode and may differ materially.
Terms of Service
Last updated: May 6, 2026
1. The agreement
By creating a Slaat account or using slaat.app, you agree to these terms. If you do not agree, do not use Slaat.
2. What Slaat is
Slaat (operated by the entity behind slaat.app) is a software platform that helps freelancers send invoices, schedule sessions, and accept payments from their clients. Slaat does not provide professional services to those clients — that is between you and them.
3. Payments
Slaat uses Stripe Connect to process payments. Stripe is the payment processor and merchant of record for the underlying card transactions. Funds settle directly to your verified bank account on Stripe’s standard payout schedule (typically 1–2 business days for cards). Slaat never holds your funds. Per-payment fee breakdowns are shown to you in the “you got paid” email after every successful payment, and the cash-out screen displays the exact amount being deducted before you confirm.
4. Fees
Slaat charges a transaction fee on each invoice paid. The rate depends on your subscription tier and the payment method your client uses, from the methods you’ve enabled in Settings → Billing → Accepted payment methods. You may also override the accepted methods on individual invoices when sending. Stripe’s processing fees are passed through separately and are charged by Stripe directly per their pricing at stripe.com/pricing.Slaat platform fees
Stripe processing fees (pass-through)
Cash-out fees
Worked example: $100 invoice on Free, paid by cardStripe processing: $3.20 · Slaat platform fee: $3.40 · Total fees: $6.60 · Net to your bank: $93.40Stripe’s rates can change with notice on their pricing page. Slaat’s rates can change per Section 9 (Changes). The rate in effect at the time of a payment is the rate that applies to that payment.
| Free + Card | 3.1% + $0.30 |
| Free + ACH (US bank) | 1.2% (minimum $1) |
| Pro + Card | 2.9% + $0.30 |
| Pro + ACH (US bank) | 1.0% (minimum $1, capped at $10) |
| Card | 2.9% + $0.30 per successful charge |
| ACH direct debit | 0.8% (capped at $5) per successful charge |
| Standard payout (1–2 business days) | Free |
| Instant payout (~30 min, Pro only) | 1.5% of payout amount |
5. Subscriptions
Slaat Pro is offered at $25/month or $250/year, billed in advance. You may cancel at any time. Within 14 days of purchase, cancellation triggers a full refund. After 14 days, cancellation stops auto-renewal and Pro features remain active until the end of your paid cycle.
6. Disputes and chargebacks
If a client disputes a charge, Slaat forwards your evidence to the card network. Stripe charges a $15 dispute fee at the time the chargeback is opened; Slaat absorbs that $15 for your first dispute every 365 days, and passes it through to you for subsequent disputes. Stripe also charges a separate $15 dispute counter-fee (added in 2025) when a contest is filed; this counter-fee is refundable only if you win the case, and it passes through to you regardless of which dispute number it is. Account-level chargeback rate thresholds may suspend payouts if exceeded.
7. Your responsibilities
You are responsible for the legal, tax, and contractual obligations of your freelance work. Slaat does not provide legal, tax, or accounting advice. You must comply with applicable laws, your clients’ expectations, and the terms of any service-level agreement you have with them.
8. Account closure
You may close your account at any time from the Settings page or by submitting a request at slaat.app/delete-account. Closing your account cancels active subscriptions, disconnects Stripe, and anonymizes your personal records on Slaat. Tax-relevant records (invoices, contracts, disputes, payouts) are retained in anonymized form for 7 years per U.S. tax-record retention windows, then permanently purged. Stripe retains transaction records on its side per their own retention policy. Full retention details are in the Privacy Policy.
9. Limitation of liability
Slaat is provided “as is.” To the maximum extent permitted by law, Slaat is not liable for indirect, consequential, or punitive damages. Slaat’s aggregate liability is capped at the fees you have paid Slaat in the 12 months preceding the claim.
10. Changes
Slaat may update these terms. Material changes will be communicated by email at least 14 days in advance. Continued use of Slaat after the effective date of changes constitutes acceptance.
11. Contact
Questions about these terms: support@slaat.app.